Effective Date: 05/12/2026 Welcome to the website of Titan Heating and Air (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website, online forms, service request tools, content, and any related online services we provide through this website. By using this website, you agree to these Terms and Conditions. If you do not agree, please do not use this website.

 

1. About Titan Heating and Air. Titan Heating and Air provides heating, ventilation, air conditioning, indoor air quality, maintenance, repair, replacement, and related HVAC services for residential and/or commercial customers. Business Name: Titan Heating and Airservices Area: Fort Wayne IN Phone: 260-403-8437 Email: titanheatingandairfw@gmail.com Business Address: 1904 Coronet Dr Fort Wayne IN 46815

 

2. Website Use You agree to use this website only for lawful purposes. You may not use this website in any way that could damage, disable, overload, or impair the site, interfere with another person’s use of the site, or attempt to gain unauthorized access to any portion of the website. You agree not to submit false, misleading, abusive, or fraudulent information through our website forms.

 

3. Service Requests and Estimates Submitting a service request, contact form, quote request, or appointment request through this website does not guarantee that an appointment has been scheduled or confirmed. We may contact you by phone, email, or text message to confirm details, request additional information, provide an estimate, or schedule service. Any estimate, quote, or pricing information provided through the website, by phone, by email, or in person is subject to change based on inspection, system condition, equipment availability, labor requirements, code requirements, or other factors. Final pricing will be provided before work begins unless otherwise agreed.

 

4. No Emergency Guarantee This website may allow you to request HVAC service, but it is not intended to guarantee emergency response. If you are experiencing an emergency, including but not limited to fire, carbon monoxide exposure, gas odor, electrical hazards, flooding, or immediate safety concerns, call 911, your utility provider, or the appropriate emergency service immediately. Titan Heating and Air is not responsible for damages, injuries, or losses resulting from delayed service requests submitted through this website.

 

5. Appointment Availability Appointment times are subject to availability and may be affected by weather, traffic, technician availability, parts availability, emergency calls, and other circumstances outside our control. We will make reasonable efforts to arrive within scheduled time windows, but appointment windows are estimates and are not guaranteed.

 

6. Customer Responsibilities Customers are responsible for providing accurate contact information, service location details, and a clear description of the HVAC issue or requested service. Customers are also responsible for ensuring safe and reasonable access to HVAC equipment, electrical panels, crawl spaces, attics, basements, rooftops, or other areas necessary to perform the requested work. We reserve the right to refuse or reschedule service if conditions are unsafe, inaccessible, unsanitary, or otherwise unsuitable for our technicians.

 

7. Payments Payment terms will be provided at the time of service, estimate, invoice, or contract. Unless otherwise agreed in writing, payment may be due upon completion of service. Accepted payment methods may include cash, check, credit card, debit card, financing, or other methods we approve. Late payments, returned checks, chargebacks, or unpaid balances may be subject to additional fees, collection activity, or suspension of future service, where permitted by law.

 

8. Financing If financing options are offered, they may be provided by third-party lenders or financing providers. Financing approval, terms, interest rates, payment amounts, and conditions are determined by the financing provider, not Titan Heating and Air. We are not responsible for financing decisions, credit approvals, denials, or the terms offered by third-party financing providers.

 

9. Warranties Manufacturer warranties may apply to certain equipment, parts, or products. Warranty coverage is determined by the manufacturer and may require registration, proper maintenance, and compliance with manufacturer requirements. Titan Heating and Air may also provide labor warranties or workmanship guarantees as stated in a written estimate, invoice, contract, or service agreement. Any warranty not expressly stated in writing is not guaranteed. Warranties may be voided or limited by misuse, lack of maintenance, unauthorized repairs, improper operation, neglect, power issues, acts of nature, or modifications made by others.

 

10. Maintenance Plans If Titan Heating and Air offers maintenance plans, memberships, or service agreements, the terms of those plans will be provided separately. Plan benefits included services, discounts, renewal terms, and cancellation policies may vary. Maintenance plans do not guarantee that equipment will not fail and do not cover all repairs unless specifically stated in writing.

 

11. Website Content The information on this website is provided for general informational purposes only. While we make reasonable efforts to keep information accurate and current, we do not guarantee that all content is complete, accurate, or up to date. Website content should not be considered professional advice for your specific HVAC system. A qualified technician should inspect your equipment before any repair, replacement, or safety-related decision is made

 

12. Promotions and Special Offers Any promotions, coupons, discounts, rebates, or special offers displayed on this website are subject to change or expiration without notice. Offers may not be combined with other promotions unless specifically stated. Some offers may be subject to eligibility requirements, service area limitations, equipment availability, or other conditions.

 

13. Third-Party Links This website may contain links to third-party websites, including financing providers, manufacturers, review platforms, social media pages, or other external resources. We are not responsible for the content, privacy practices, policies, or actions of third-party websites. Visiting third-party websites is at your own risk.

 

14. Intellectual Property All website content, including text, graphics, logos, images, service descriptions, design elements, and other materials, is owned by Titan Heating and Air or used with permission, unless otherwise stated. You may not copy, reproduce, distribute, modify, or use our website content for commercial purposes without our prior written consent.

 

15. Text Messages, Calls, and Emails By submitting your contact information through this website, you authorize Titan Heating and Air to contact you by phone, email, or text message regarding your inquiry, appointment, estimate, service, account, or related matters. Message and data rates may apply. You may opt out of marketing messages at any time where applicable, but we may still contact you regarding active service requests, appointments, invoices, or account-related matters.

 

16. Privacy Your use of this website is also subject to our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

 

17. Limitation of Liability To the fullest extent permitted by law, Titan Heating and Air shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of this website, inability to use the website, reliance on website content, delays in service requests, or third-party website links. Our liability for any claim related to services provided will be limited to the amount paid by you for the specific service giving rise to the claim, unless otherwise required by law.

 

18. No Guarantee of Website Availability We do not guarantee that this website will always be available, secure, uninterrupted, or error-free. We may update, modify, suspend, or discontinue any part of the website at any time without notice.

 

19. Indemnification You agree to indemnify and hold harmless Titan Heating and Air, its owners, employees, contractors, representatives, and affiliates from any claims, damages, liabilities, costs, or expenses arising from your misuse of this website, violation of these Terms and Conditions, or submission of false or misleading information.

 

20. Governing Law These Terms and Conditions shall be governed by the laws of the State of [Insert State], without regard to conflict of law principles. Any disputes arising from these Terms and Conditions or your use of this website shall be handled in the appropriate courts located in [Insert County and State], unless otherwise required by law.

 

21. Changes to These Terms We may update these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means you accept the updated Terms and Conditions.

 

22. Contact Us For questions about these Terms and Conditions, please contact: Titan Heating and Air Phone: 260-403-8437 Email: titanheatingandairfw@gmail.com: 1904 Coronet Dr Fort Wayne IN 46815